About us

About your cat's stay with us...

A comfortable home away from home...

Each ‘room' is very spacious with a shelf for cats to perch themselves on for the best views. An igloo allows an escape for those pusses who like to be out of the limelight. Litter trays, cat bowls and scratching posts are provided in a friendly and safe environment. Litter trays are changed a minimum of twice daily.

 

Peace of mind

If your cat falls ill whilst you are away, you have complete peace of mind that he/she will receive the best care throughout their stay. Our healthcare team including trained veterinary nurses and veterinarians are always nearby and on hand to help.

 

Play and exercise

Don't worry about your cats being in their ‘room' all day. During the cleaning process the Cats in the City team encourage cats to exercise outside their ‘room'. Cats exercise isometrically. This means that if a cat has enough room to stretch, he/she can exercise every muscle in their body!

 

Dinner time ~ feeding twice a day

We feed all cats morning and night as per your instructions. All cats enjoy Advance dry food in the morning and Whiskas tinned in the evening. All cats are supplied with clear fresh water. If your pet is on a special diet please bring their food with you on admission.

 

Visitors

Arrangements can be made for those with family members wishing to visit their cat providing it is not at meal times.

 

Medication

We administer medication including any injections your cat may require as per your instructions.

 

Medical History

If you are not a regular visitor to our related veterinary practice, it is important to inform us of any health issues your cat may have had, or is likely to have, in case your cat is taken ill during its board. Veterinary care is available at all times and for those rare moments that require it we reserve the right to treat your cat if necessary.

 

Our Carers - just like they are our own ...

Our cattery carers are passionate about felines. You can be assured your friend will receive plenty of attention and cuddles during their stay with us.

 

The health and well being of our visitors ...

To ensure the wellbeing of all cats, vaccinations must be current. If your cat has not been vaccinated by our practice, we must sight proof of vaccination before boarding your friend. For the comfort and protection of others, we also request that your cat is up to date with flea and worm prevention.

 

Boarding fees and payment

The Cats in the City room rate for boarding is $18.50 per cat per night. Shared accommodation charge for the second cat is $16.10. Board and medication is $21.60 per cat per night and there is a public holiday surcharge of $10.00 (all prices are inclusive of GST). Check in and check out times apply see below. Payment in full on pickup is required. For longer periods or peak holiday times a deposit is required and the balance paid in full on pickup. We accept: Master card, Visa, Bankcard, cash and Eftpos

 

Check in, check out times...

Check in times are before 4pm, Monday-Saturday and before 1pm on Sunday and check out times are before 11am Monday to Sunday. This system ensures that feline friend/s arrival and departure is smooth and easy.

 

A visitors checklist...

Things to bring on check in

  • Your cat/s! (we're sure you won't forget)
  • Current vaccination certificate
  • Medications
  • Any toys, blankets, bowls or favourite possessions from home
  • Special dietary requirements

 

What to inform us on check in

  • Any particular medical history
  • Medication and medication instructions
  • Contact details
  • A contact phone number while you are away
  • Reconfirm check out date and time
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